Can I call 511 to request HERO assistance?
Yes, if you are in metro Atlanta, dial 511 from any phone and select option "1" to request HERO motorist assistance. Please note, however, that the HEROs are primarily responsible for incident management and roadway clearance. Assisting stranded motorists is a secondary duty as conditions allow. During major traffic incidents or severe weather, HEROs may not be available for routine motorist assistance. You should arrange for alternate roadside assistance during these times. Exceptions may be made for disabled vehicles obstructing travel lanes. Click here for more information.
What routes do the HEROs patrol?
HEROs currently patrol the following metro Atlanta freeways:
- I-20 between Thornton Rd. (Exit 44) and SR20/SR138/Stockbridge Hwy. (Exit 82)
- I-75 between SR 155 (Exit 216) and Emerson-Allatoona Rd. (Exit 283)
- I-85 between SR 74/Senoia Rd. (Exit 61) and SR 20 (Exit 115)
- I-285 between Washington Rd. (Exit 1) and Old National Hwy. (Exit 62)
- I-575 between Barrett Pkwy. (Exit 1) and Townlake Pkwy. (Exit 8)
- I-675 between I-75 and I-285
- I-985 between I-85 and Spout Springs Rd./Flowery Branch Rd. (Exit 12)
- SR 166/Langford Pkwy. between I-285 and I-75/85
- US 78 between Valley Brook Rd./N. Druid Hills (Exit 1) and West Park Place Blvd. (Exit 9)
- SR 400 between Sidney Marcus Blvd/Piedmont Rd. (Exit 1) and Windward Pkwy (Exit 11)
Click on the following links for HERO Route maps :
How can I send my comments to the HERO Unit?
If you have comments about the HERO Program, or if you've been helped by a HERO and would like to say thanks, we'd love to hear from you! Please contact us. If you have additional questions about the HERO unit, please click here.
How can I request a HERO to visit my child's school?
Click here for more information.
